EARLMAX B2B QuikTech: Streamline your
lubes technical support online or offline
For technical support, providing lubricants recommendations can incur significant costs if managed solely by a phone-based service. One OATS client has 120 distributors, each making at least one enquiry a week – a cost of nearly $10,000 per month if responses were phone-based.
EARLMAX QuikTech recommendation software enables authorised users to quickly access equipment and lubricants recommendations data.
Whether it replaces or enhances a help desk service, EARLMAX QuikTech cuts costs and enables you to:
- Display specifications and product recommendations
- Give key customers access to data more quickly at less cost
- Control information provided
- Promote more than one product range
- Provide a single product recommendation per search, or offer a
choice of two or three alternative grades
- Provide recommendations in up to 26 languages
- Cover multiple sectors (such as retail, commercial, etc)
- Offer users the facility to print or email their search results
- Update equipment data on a weekly, monthly or quarterly basis
- Link to vital support documentation