EARLMAX B2B QuikTech: Streamline your
lubes technical support online or offline

For technical support, providing lubricants recommendations can incur significant costs if managed solely by a phone-based service. One OATS client has 120 distributors, each making at least one enquiry a week – a cost of nearly $10,000 per month if responses were phone-based.

EARLMAX QuikTech recommendation software enables authorised users to quickly access equipment and lubricants recommendations data.

Whether it replaces or enhances a help desk service, EARLMAX QuikTech cuts costs and enables you to:

Display specifications and product recommendations
Give key customers access to data more quickly at less cost
Control information provided
Promote more than one product range
Provide a single product recommendation per search, or offer a
choice of two or three alternative grades
Provide recommendations in up to 22 languages
Cover multiple sectors (such as retail, commercial, etc)
Offer users the facility to print or email their search results
Update equipment data on a weekly, monthly or quarterly basis
Link to vital support documentation