OATS was founded in 1984 by two lubricant specialists and was acquired by the Haynes Publishing in 2016 and is a proud and distinctive member of the Haynes Group of companies.
OATS has offices in Swindon, England and Los Angeles, USA and shares sales offices with HaynesPro in France, the Netherlands, Germany, Spain, Italy and Romania
Our values are exploration, collaboration, integrity and impact – we strive for better ways to deliver value to customers and the industry. We are ISO 9001 certified and are proud members of the UK Lubricants Association and the Independent Lubricant Manufacturers Association
What makes OATS stand out?
We have a strong and experienced team of lubricant specialists, data researchers, data scientists and data architects who collaborate to access, verify, enter, map and analyse multiple datasets from primary and third party sources to provide databases, dashboards and reports for our customers’ different needs.
We have established a Customer Success team alongside our Sales team whose focus is to ensure our customers expectations are met or exceeded and value is created. We now issue a customer satisfaction survey annually and measure our net promoter scores. You can rely on OATS to work in partnership to ensure your Technical, Sales and Marketing teams are fully supported.
Our Product team enables us to provide a full software as a service capability for both business to consumer and business to business solutions and configure and customize for specific customer requirements. We use hosted solutions which are scalable and secure and are continually adopting new software tools to ensure we can continually innovate.